The Argument Agencies Make — Answered Honestly
Agencies often position “our caregivers are our bonded, insured employees” as the safety pitch, which quietly implies registries are riskier. Here’s the honest picture: Florida licenses and regulates both models, and a good registry’s screening — level 2 background checks, license verification for CNAs and nurses, reference checks background checks and credential verification; Lux’s public About Us page describes a rigorous background check and credential-verification process. — addresses the same trust question. What the registry adds is something agencies structurally can’t: you meet and choose the person before care begins. For most families, seeing the caregiver’s credentials AND interviewing them beats being assigned a stranger, however employed.